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OpsGenie Integration with Backtrace

This guide goes through the steps necessary to integrate Backtrace with OpsGenie. Setting up integration with the OpsGenie ticketing system requires a valid OpsGenie REST API URL, as well as a valid username and password.

The steps in this process are:

  • Generate an API key
  • Set up the integration

Generate an API Key​

In OpsGenie, click Integrations in the left navbar and click "Add" on "API". Note the API Key - you will need this in the next step - then modify the API integration as necessary, and click Save Integration.

Set Up the Integration​

To set up the integration, first go to the Project Settings page for the project you want to add a integration for:

Then click Integrations in the left-hand menu, and the plus sign to create a new integration:

Select OpsGenie and fill in the required settings (name, recipients, teams, message, and API key).

Next: After filling in the integration-specific settings, proceed to Common Settings to finish configuring the integration.